Dear Customer
It
is very important for us to gain your feedback as we are continuously
looking at ways to improve the service we provide. We hope
you will take the opportunity to inform us about what you
really think.
Thank
you again for your time and we look forward to transporting you
in the near future.
Please click here to submit
your feedback
What people saying about
us......
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From: BJ&EM
Sent: 29 October 2021 08:33
To: Folkestone Taxis Co Ltd
Subject: Re: Your Booking No. 1120207
Good morning.
We just wanted to say thank you for excellent service. Your
driver was on time (actually a few minutes early which was
great), friendly (unlike some from some other companies) and he
got us to Heathrow in perfect time.
We will definitely use you again and recommend your company.
Thank you.
Kind regards
Brian |
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----- Original Message -----
From : Iain
To:
<info@folkestonetaxi.com>
Sent: Friday, 30 July 21, 2015 22:56 PM
Subjest : Re: Your Booking No. 1079684
Hi,
I just want to say how great the service has been tonight.
From booking to getting home - all fab.
Thanks so much.
Iain.
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----- Original Message -----
From: Nathália
To:
<info@folkestonetaxi.com>
Sent: Tuesday, February 17, 2015 12:00 PM
Subject: Thank you!
Hi David,
I'm just writing to you to say thank you for the brilliant service you
offered us last Thursday to take us with our dog from Paris to London.
Our driver Alex was great, he had helped us a lot when we had to go to
the vet due to a little documentation problem in Calais.
He was always in a good mood and chatting with us. Very friendly!
We will gladly use your services again if we need to!
Hope you all have a great year full of happy customers.
Kind regards,
Nathalia, Barbara and Willow |
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----- Original Message -----
From: "Nour Crema"
To: "info"
<info@folkestonetaxi.com>
Sent: Monday, February 02, 2015 1:54 PM
Subject: Re: Saturday 31 - Folkestone to Calais
Thanks a lot David!
Everything went great, I will recommend your company to every french
dog owners I know!
Best regards,
Nour |
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----- Original Message -----
From: Sarah Jane Nilsen
To: Folkestone Taxi Co. Ltd.
Cc: David Woods
Sent: Tuesday, January 20, 2015 6:45 AM
Subject: Thank you!
Dear Stef and David
Thank you so much for helping us with our move to London. It was quite
an adventure and there is no way we could have done it without Bob! He
was brilliant and got us all here in one piece.
Kind regards
Sarah Jane
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----- Original Message -----
From: CGI-Mailer
To: <info@folkestonetaxi.com>
Sent: Thursday, October 09, 2014 10:12 PM
Subject: Folkestone Taxi's Website Enquiry
From: Mell
Message:
John was our transfer driver taking us through the tunnel with two pups
all pre booked, timed to perfection after an 8 1/2 hour drive from
Dresden. 11:30am we made the change over from the cars. Got to the
Passport center, looking forward to our pillows. Disaster, a clerical
error meant were refused entry to Eurotunnel. We had been told to seek
out a French veterinary to validate the pet passport and boarding
kennels in the event we couldn\'t.
Despite having another transfer on, John dealt with both the pups and
stunned travelers deftly. Finding & ferrying us around until a
veterinary could be found, waiting for their return from casework, he
even found us boarding kennels the latter thankfully we didn\'t need.
He kept our tired and dismayed spirits up, staying with us all day
until we had resolved the issue. Much later then anticipated and got to
the UK just after 6pm.
Not one gruff watch check, or word did he have, just calm resolution.
He was an absolute hero!
I really don\'t know another service provider that would go above and
beyond like that. I nominated him for an Exceptional Service Award on
Trip Advisor - fingers crossed you win John - you deserve to. |
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----- Original Message -----
From: Rick Rydzewski
To: "Folkestone Taxi Co. Ltd." <info@folkestonetaxi.com>
Sent: Sunday, October 05, 2014 7:27 AM
Subject: Scruffy's journey home.
Stef just a short note to say thank you for a fantastic service.
The driver , Patrick was a pleasure to have as company in the car.
Look forward to using you again next year.
Regards
Rick
Sent from my iPad
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----- Original
Message -----
From: Lionel
To:
Folkestone Taxi Co. Ltd.
Cc:
david woods
Sent:
Wednesday, September 10, 2014 11:05 AM
Subject:
Re: Lionel Lye (urgent request) Re: Request for Quotation from
Paris
Hello Stef,
Thank you once again for all your help
yesterday! We enjoyed every moment of our trip with Steve, and we're
very grateful that Folkestone Taxis was there for us when we
arrived, all the way till we reached our new home in Cambridge.
We've thanked Steve profusely yesterday
for braving the peak hour traffic in Central London yesterday, but
we also figured it wouldn't hurt for us to share our appreciation
again with the company too. Please help us thank him again if and
when you see him!
All the best to you and all at
Folkestone Taxis!
Warmest regards,
Lionel, Sylvia and Muffy |
----- Original
Message -----
From: Wendy
To:
Folkestone Taxi Co. Ltd.
Sent:
Monday, September 08, 2014 7:38 PM
Subject:
Re: Wendy Peacock - Tunnel Booking Confirmation
Hello
I just wanted to let you know how
pleased I was today with the service your driver provided. He was
friendly, professional and informative and did everything he could
to help us with a journey that was until we met him not going to
plan. Please do let him know that my sister and I just caught the
2.57pm train to London and managed onward travel.
I will definitely be in touch in the
future and recommend your service. Is there anywhere in particular
you ask for feedback?
kind regards
Wendy |
----- Original Message
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From: Karen
To:
Folkestone Taxi Co. Ltd.
Cc:
david woods
Sent:
Sunday, August 10, 2014 9:04 AM
Subject:
RE: Karen - Tunnel Booking Confirmation
Hi there,
I just wanted to say a huge thanks to yourself Stef and to Patrick for
helping make my return to the UK such a smooth one.
It was great to see a friendly face at Calais Frethun waiting to
help...(Patrick arrived just in the nick of time as I was about to have
a monumental meltdown!)
Warm wishes to you all and thanks again,
Karen
----- Original Message
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From: Allison
To:
'Folkestone Taxi Co. Ltd.'
Sent:
Tuesday, July 29, 2014
5:31 PM
Subject:
RE: Allison - Re: Pet travel to Europe
Hi Stef,
I just wanted to
write and say thank you so much for your help in getting myself, my
daughter and Dolly safely to Barcelona – your booking and
switching things around to fit in with
our travel was
really helpful.
Hameed was an absolute joy to travel with and took care of us
all really well. It was great to have somebody so knowledgeable about the system and we felt very safe with him and on top of
that he was wonderful company.
The whole service you offer is brilliant – thank you!
We spoke briefly about my friend’s dilemma of getting her large
American Bull Dog back from Barcelona to the UK as
she is unable to travel with her
on public transport. Would you be able to
give a costing for picking up in Barcelona and
driving through Spain and France back
to Folkestone.
Just to reassure you I have now met the dog (Tula) who is
super-friendly and not the slightest bit dangerous.
Looking forward to hearing from you soon.
Allison
-----
Original Message -----
From:
Claudia
To:
'David' Sent: Wednesday, May 21, 2014 12:57 PM
Subject:
RE: Vania Schogel - Tunnel Booking Confirmation
Hi
David,
I
just wanted to send you a quick note to say thank you so much for
organising Vania's travel to Calais with the dogs.
Everything
went incredibly smoothly. Vania would particularly like to thank
Stewart for being so brilliant.
In
her words "he made travelling with the dogs effortless".
Fantastic service.
Becky
-----
Original Message -----
To:
<info@folkestonetaxi.com>
Sent:
Tuesday, May 13, 2014 10:34 AM
Subject:
folkestone taxi's Website Enquiry
From:
Diane
Message:
Hello,
we used your service on 6th May to transport me, my mum and
her dog from Folkestone to Calais.
I
would like to say what a fantastic service we received. The
driver was waiting for us at the station, he was
helpful,
courteous,
professional and overall a genuinely nice man. My mum
travels with her dog at least three times a year
and
has always had to rely on the kindness of friends, in her
words your company \'have freed her\'.
From
this, you will no doubt realise we will be using you again,
my mum has a trip planned in September and will
require
return
journey from Calais, so I will contact you nearer the
time.
Once
again, thank you for the professionalism, courtesy,
punctuality and most importantly making the journey so
easy.
My
mum is once again happy to travel alone with her dog.
Kindest
regards
Diane
Norma
Ludo
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----
Original Message -----
From:OLIVER
To:
Folkestone Taxi co. Ltd.
Sent:
Sunday, March 16, 2014 7:06 PM
Subject:
Re: Tunnel Transfer.
Thank
you so much, at a very stressful time you came up trumps,
Stewart was a star and I had a great journey back to
Lincolnshire.
Thank you again
Best
Regards,
Christina
& Zita (the dog)
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From:
Sarah
To:
David
Sent:
Wednesday, March 05, 2014 11:28 AM
Subject:
Re: Tunnel Transfer
Hi
David
David
you have solved a huge challenge, that has stopped me being
able to travel home with the dogs for the last 18 months
on
my own. In future I will be able to give you much more
notice and how to be able spend a week or so in the UK
within
the next month or so. You will of course be my first and
only call.I seriously am impressed with your service
and
the
time you have taken to help me.You have a loyal client pre
using the service.
Thank
you so much!
Sarah
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-----
Original Message -----
From:
Margaux V
To:
DavidSent: Wednesday, January 08, 2014 10:40 AM
Subject:
RE: Tunnel Transfer
Hi
David,
Happy
new year. I just wanted to thank you for my trip on 30th
December. The driver, Les, was fantastic and I will be
recommending
your company to all my friends and will definitely be using
your services again.
Best
wishes,
Margaux
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-----
Original Message -----
From: Bernadette
To: Folkestone Taxi co. Ltd.
Sent:
Wednesday, January 01, 2014 1:41 PM
Hello and Happy New
Year!Apologies for taking so long to express our thanks for
making our trip so easy.
All the arrangements were so well
done in the office and Stewart was terrific. It was great
fun!
Best to all at Folkestone Taxi
in 2014 and hope to see
you again soon.
Bernadette
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-----
Original Message -----
From:"Elspeth "
To: "David "
Sent: Friday, November 08, 2013 10:19 AM
Subject: taxi to calais
I have been meaning to write this since our return from
holiday. Your driver , Stewart, took us from Folkestone to
Calais
and back in September.It was just to say we really
appreciated how pleasant and helpful he was.
He made the journey a pleasure.
Elspeth and Andy
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-----
Original Message -----
From: marios
To: David
Sent: Wednesday, July 10, 2013 12:20 PM
Subject: RE: Channel Crossing
Many thanks for your help. It is not very frequently I came
across so efficient people.
Best wishes
Marios
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-----
Original Message ----
From: Sylvia
To: <info@folkestonetaxi.com>
Sent: Saturday, June 15, 2013 8:04 AM
Subject: Folkestone taxi's Website Enquiry
From: SylviaE-Mail:Message:
Just brought my family and pet through the channel tunnel
using Folkestone taxis wonderful service.
It was a pleasure to use such a well organised company that
still knows what the word service means.
Thank you FTC
Sylvia |
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